Outreach peer ambassadors sitting at computers ready to answer student phone calls.
Outreach Peer Ambassadors sitting at computers ready to answer student phone calls.

Southwestern College students can now get immediate answers to their questions by calling the new Jaguar Call Center.

The call center, which launched Monday, is staffed by Outreach Peer Ambassadors 49 hours each week. The call center is located in the Cesar E. Chavez Student Services Center, building 68 on the Chula Vista campus.

The Peer Ambassadors are ready to assist and guide students with registration and application processes, as well as connect them to other departments that may help them with their needs.

Peer Ambassadors Samara Cota, Polette Duarte and Ivan Luna, along with technical assistant Alfredo Farias, were the first to staff the center Monday, and are eager to serve their fellow students.

Luna is excited about his new task.

 “We kindly invite you to call us up,” Luna said. “We will be more than happy to assist you with any of your concerns, questions and inquiries regarding the college or any procedure you may be having trouble with.”

The Jaguar Call Center is open from 8 am – 6:30 pm Monday through Thursday and 8 am – 3 pm on Friday. Call 619 482-6482 to speak with a Peer Ambassador.

For more information on all the ways to connect with student services—in person, online and the call center, visit the Help Center.